Co Managed Outsourcing

Co-managed outsourcing is similar to Process-Centric Outsourcing (traditional outsourcing) but with closer involvement from the client. Typically, a client manager will be deployed by the client in our offshore centre. This approach provides added comforts while giving all benefits of an offshore based BPO operation.

Advantages to our clients under this model:

In this engagement model, our client gets all advantages as of Process-Centric Outsourcing model, in addition to the below:

  1. Better process/project management
  2. High-Level of quality
  3. Timely delivery
  4. Better controls
  5. Better vendor relationships
  6. Better operating cost controls
  7. Higher transparency and visibility
  8. Better Governance and robust risk management framework