Build Operate Transfer Centre

Under this model, we set up dedicated offshore BPO centre for the client which is owned and managed by us. The operating structure and mechanism will be such that the ownership of the centre, management and its assets with manpower, will be transferred to the client after the mutually agreed upon timeframe.

One of the key differences between process-centric outsourcing and the B-O-T model is that, the IPR for the processes develop at the offshore BOT centre will always rest solely with the client.

Under this model, the decisions with regard to key resources like infrastructure, manpower, assets and other resources are finalized with the active participation of the client.

Advantages to our clients under this model:

This model will offer all the advantages as are offered under the ‘Process-Centric Outsourcing in addition to below:

  • Better controls
  • Desired quality resources
  • Ultimate ownership and management
  • Better Governance and higher degree of risk management